Delivery
Delivery Information
Charges are calculated by zone and shown at checkout once you choose your county.
| Zone | Charge | Timeline |
|---|---|---|
| Nairobi CBD & pickup | KSh 200 | Same day – 1 day |
| Nairobi metro | KSh 350 | 1 – 2 days |
| Major towns | KSh 500 | 2 – 3 days |
| Countrywide | KSh 650 | 3 – 5 days |
How delivery works
- Orders are packed and dispatched on working days after confirmation.
- You receive an order number, and the status updates as your parcel moves.
- Bulky items such as cots, cribs and travel systems may take an extra day.
- Collection from the kiosk is free — choose pay on collection at checkout.
Delivery notes
Add a landmark and delivery notes at checkout so the rider or courier can find you quickly. Please keep your phone reachable on the delivery day.
